PRIVACY POLICY

Last updated: July 18, 2026

Aquila Watercolor respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit aquilawatercolor.com, purchase a product or service, contact us, or otherwise interact with our business.

Aquila Watercolor is based in Minnesota, United States.

INFORMATION WE COLLECT

Information you provide to us

We may collect information that you provide when you:

  • Place an order

  • Contact us with a question

  • Submit a form

  • Join an email list

  • Send us photographs or other materials for a custom portrait

  • Communicate with us through email, social media, or another channel

This information may include your name, email address, telephone number, billing and shipping address, order details, pet photographs, reference images, messages, and any other information you choose to provide.

Payment information is collected and processed by our payment-service providers. We generally do not receive or store your complete payment-card number.

Information collected automatically

When you visit our website, we and our service providers may automatically collect information such as:

  • Your IP address

  • Browser, network, and device information

  • General geographic location

  • Referring website or advertisement

  • Pages viewed

  • Links and buttons clicked

  • Dates and times of visits

  • Shopping-cart and checkout activity

  • Purchase and transaction information

We collect this information through Squarespace, cookies, pixels, advertising tags, and similar technologies.

HOW WE USE INFORMATION

We may use information to:

  • Process and fulfill orders

  • Create custom watercolor portraits

  • Communicate about an order or inquiry

  • Provide customer support

  • Arrange shipping and delivery

  • Maintain business, tax, accounting, and transaction records

  • Operate, maintain, secure, and improve our website

  • Understand website traffic and customer activity

  • Measure the effectiveness of advertising

  • Prevent fraud, misuse, and security incidents

  • Send marketing communications when you have subscribed or when otherwise permitted by law

  • Comply with legal obligations and protect our rights

PET PHOTOGRAPHS AND CUSTOM ARTWORK

We use customer-provided photographs and other reference materials to create and deliver commissioned artwork.

We may ask for separate permission before using customer photographs, testimonials, customer-identifying information, or commissioned artwork in our portfolio, website, social media, advertisements, or other marketing. Any use will be subject to the permissions and terms that apply to the commission.

COOKIES, ANALYTICS, AND ADVERTISING

Our website uses cookies, pixels, advertising tags, and similar technologies. These technologies help the website function, measure traffic, understand visitor behavior, attribute purchases to advertisements, and improve our marketing.

Squarespace

Our website is hosted by Squarespace. Squarespace may collect browser, network, device, IP-address, website-usage, order, and transaction information to provide website hosting, ecommerce, analytics, security, and related services.

Meta Pixel

We use the Meta Pixel, provided by Meta Platforms, Inc. Meta may receive information about visits and actions on our website, including pages viewed, links clicked, checkout activity, purchases, device information, IP address, and advertising identifiers.

We use this information to measure the effectiveness of advertisements, understand whether an advertisement contributed to a purchase, build advertising audiences, and show relevant advertisements on Facebook, Instagram, and other Meta services.

Depending on your Meta settings and applicable law, Meta may combine information received from our website with other information associated with your Meta account or device.

Google Advertising Services

We use Google advertising technology to measure advertising activity and website conversions. Google may receive information including the page URL, IP address, browser and device information, advertisement interactions, cookies, and purchase or conversion activity.

Google may use this information to provide and measure advertising services, prevent fraud, and, depending on your settings, personalize advertisements.

Your choices

You can control or delete cookies through your browser settings. Blocking cookies or similar technologies may affect website functionality and may prevent us from accurately measuring whether an advertisement resulted in a purchase.

You may also manage advertising preferences through:

  • Meta’s advertising and privacy settings

  • Google My Ad Center and Google advertising settings

  • The Digital Advertising Alliance’s consumer-choice tools

SHARING OF INFORMATION

We may share information with service providers that help us operate the business, including:

  • Squarespace and website-service providers

  • Payment processors

  • Shipping and delivery providers

  • Email and communication providers

  • Meta and Google for advertising and measurement

  • Analytics, security, fraud-prevention, accounting, tax, and professional-service providers

These providers may process information according to their own privacy policies and contractual obligations.

We may also disclose information when reasonably necessary to comply with law, respond to a valid legal request, enforce our agreements, investigate fraud or security concerns, or protect the rights and safety of Aquila Watercolor, our customers, or others.

We do not sell personal information for money. Some privacy laws may define certain disclosures used for targeted advertising as a “sale,” “sharing,” or targeted advertising even when no money is exchanged.

EMAIL COMMUNICATIONS

You may unsubscribe from promotional email messages by using the unsubscribe link included in the message. We may still send non-promotional communications concerning an order, transaction, customer-service request, or other business relationship.

DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer service, maintain business and transaction records, satisfy tax, accounting, and legal obligations, resolve disputes, enforce agreements, and protect the business.

Retention periods may vary depending on the type of information and the reason it was collected.

DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No website, electronic transmission, or storage system can be guaranteed to be completely secure.

YOUR PRIVACY RIGHTS

Depending on where you live and subject to applicable exceptions, you may have rights concerning your personal information, such as the right to request access, correction, deletion, or a copy of certain information.

To submit a privacy request, contact us using the email address below. We may need to verify your identity before completing a request.

CHILDREN’S PRIVACY

Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. A parent or guardian should contact us if they believe a child has provided personal information without appropriate authorization.

INTERNATIONAL VISITORS

Aquila Watercolor is based in the United States. If you access the website from another country, your information may be transferred to and processed in the United States or other countries where our service providers operate.

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated “Last updated” date.

CONTACT US

For privacy questions or requests, contact:

Aquila Watercolor

Email: jessica@aquilawatercolor.com

Minnesota, United States